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FAQs

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Can I return or exchange the hair?

If you are dissatisfied with your extensions, you can return them for a refund or exchange within 30 days with our free return label. *Due to hygiene reasons, we cannot accept the return of extensions that have been worn or tampered with.

Returns Policy

What If I picked the wrong Colour?

All colour exchanges are free of cost. You can use our Free Color Matching Service for help and advice. Now with Whatsapp!

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  • Apply For Trade
  • Clip In Extensions
    • Full Head Collections
      • Seamless Full Head (150-190g)
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      • Deep Moisture Shampoo
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      • Cliphair 2 in 1 Shampoo plus Conditioner
      • Tape In Hair Extensions Remover
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    • Hanger and Carrier
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  • Extensions By Colour
    • Black Shades
      • Jet Black #1
      • Off/Natural Black #1B
    • Brown Shades
      • Darkest Brown #2
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      • Light Brown #6
      • Mousey Brown #6B
      • Medium Ash Brown #8
      • Ash Brown #9
    • Blonde Shades
      • Light Ash Blonde #22
      • Bleach Blonde #613
      • Lightest Blonde #60
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      • Dark Blonde #14
      • Lightest Brown #18
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      • Silver Black Ombre #T1B/SG
      • Espresso Honey Ombre #T2/27
      • Chocolate Honey Ombre #T4/27
      • Toffee Honey Ombre #T6/27
    • Mixed Shades
      • Iced Cappuccino #14/22
      • Oak Brondie
      • Biscuit Blondey #18/613
      • Creamy Blonde #22/613
      • BlondeMe #60/SS
      • Platinum BlondeMe
      • Peaches & Cream #27/613
      • Goldilocks #16/613
      • Barbie Blonde #16/60
      • Butterscotch Blonde #10/16
      • Natural Sandy Blonde #12/16/613
      • Espresso Melt #2/4/6
      • Cookies & Cream #4/613
      • Chestnut Bronde #6/613
      • Dirty Blonde #9/613
      • Chocolate Honey #4/27
      • Hazelnut Brondie #6/27
      • Cinnamon Brownie #4/30
    • Red Shades
      • Strawberry Blonde #27
      • Light Auburn #30
      • Autumn Spice #30B
      • Dark Auburn/Copper Red #33
      • Cowgirl Copper (#350/33)
      • Flaming Ginger #350
      • Plum/Cherry Red #530
      • Deep Red
      • Mahogany Red/Deep Wine #99J
      • Bright Red
    • Funky Shades
      • Silver/Grey
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  • Apply For Trade
  • Clip In Extensions
    • Full Head Collections
      • Seamless Full Head (150-190g)
      • Double Weft Full Head (180-220g)
      • Ultra-Volume Full Head (240-300g)
      • Classic Full Head (130g)
      • Classic Curly Full Head (115-160g)
    • One Piece Clip-In
      • One Piece - Supreme Quad Weft (120g)
      • One Piece - Quad Weft (80g)
      • One Piece - Top Up (40g)
      • Clip-In Fringe
  • Remy Royale
    • Nano Ring Hair Extensions
    • Nano Bonds Hair Extensions
    • 50g Tape In Hair Extensions
    • Invisible Tape In Hair Extensions
    • Hair Weave Weft Extensions
    • Flat Track Weft Hair Extensions
    • I-Tips
    • Flat Tip Hair Extensions
    • Seamless Clip-Ins
  • Permanent Extensions
    • Tape-In Hair Extensions
    • U-Tip Pre-bonded Hair Extensions
    • I-Tip Straight Pre-bonded Hair Extensions
    • Micro Ring Hair Extensions
    • Euro Straight Hair Weft/Weave
  • Hair Pieces
    • Wrap Around Clip In Ponytail
    • Clip In Fringe Extensions
    • Clip In Ponytail Extensions
  • Hair Care
    • Quench The Thirst
      • Deep Moisture Shampoo
      • Deep Moisture Conditioner
      • Deep Conditioning Hair Mask
    • Hair Care
      • Purple Toning Shampoo
      • Cliphair Moisturising Silky Hair Spray
      • Cliphair Heat Protection Spray
      • Cliphair 2 in 1 Shampoo plus Conditioner
      • Tape In Hair Extensions Remover
      • Spare Tape & Tape Remover Bundle
      • Wig Glue
      • Glue Remover
      • Lace Glue & Glue Remover Bundle
  • Accessories
    • Hanger and Carrier
    • Hair Extension Holder
    • The Wet One by Cliphair Detangling Hairbrush
    • Wave Comb and Pouch
    • Pintail Comb
    • Alligator Clips
    • Silicone Lined Nano Rings/Beads
    • Snap Clips - Loose
    • Colour Ring - Single Shades
    • Colour Ring - Mixed & Balayage Shades
    • Spare Tape Pack for Tape-in Extensions
    • Hair Extension Sample Pieces
  • Extensions By Colour
    • Black Shades
      • Jet Black #1
      • Off/Natural Black #1B
    • Brown Shades
      • Darkest Brown #2
      • Dark Brown #3
      • Medium Brown #4
      • Toffee Brown #5
      • Light Brown #6
      • Mousey Brown #6B
      • Medium Ash Brown #8
      • Ash Brown #9
    • Blonde Shades
      • Light Ash Blonde #22
      • Bleach Blonde #613
      • Lightest Blonde #60
      • Ice Blonde
      • Dark Blonde #14
      • Lightest Brown #18
      • Light Golden Blonde #16
      • Strawberry Blonde #27
    • Balayage & Ombre
      • Ash Black Balayage
      • Silver Shadow Balayage
      • Espresso Melt Balayage
      • Soft Bronze Balayage
      • Biscuit Blondey Balayage
      • Chestnut Bronde Balayage
      • Cinnamon Swirl Balayage
      • Chestnut Honey Balayage
      • Silver Black Ombre #T1B/SG
      • Espresso Honey Ombre #T2/27
      • Chocolate Honey Ombre #T4/27
      • Toffee Honey Ombre #T6/27
    • Mixed Shades
      • Iced Cappuccino #14/22
      • Oak Brondie
      • Biscuit Blondey #18/613
      • Creamy Blonde #22/613
      • BlondeMe #60/SS
      • Platinum BlondeMe
      • Peaches & Cream #27/613
      • Goldilocks #16/613
      • Barbie Blonde #16/60
      • Butterscotch Blonde #10/16
      • Natural Sandy Blonde #12/16/613
      • Espresso Melt #2/4/6
      • Cookies & Cream #4/613
      • Chestnut Bronde #6/613
      • Dirty Blonde #9/613
      • Chocolate Honey #4/27
      • Hazelnut Brondie #6/27
      • Cinnamon Brownie #4/30
    • Red Shades
      • Strawberry Blonde #27
      • Light Auburn #30
      • Autumn Spice #30B
      • Dark Auburn/Copper Red #33
      • Cowgirl Copper (#350/33)
      • Flaming Ginger #350
      • Plum/Cherry Red #530
      • Deep Red
      • Mahogany Red/Deep Wine #99J
      • Bright Red
    • Funky Shades
      • Silver/Grey
      • Silver Sand
      • Pastel Pink
      • Turquoise
      • Blue
      • Purple
      • Bright Red
  • Shop By Campaign
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      • Shop Campaign
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      • Bridal Awards
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